Reference

Terms and Conditions That Govern Your 99an Account

These terms set out the rules for every account opened on 99an — covering deposits through JazzCash, Easypaisa, and Raast, how you access sports betting and casino sections, and what we expect from each side.

Applies to all account activityJazzCash, Easypaisa, Raast coveredAccess subject to local lawUpdated terms take effect on publicationContact support for any query
99an Terms and Conditions That Govern Your 99an Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account, wallet transaction, or access rights, our support team is the right starting point. You can reach us through the channels below. For wallet-related queries — such as a JazzCash deposit that has not cleared or a Raast withdrawal pending verification — have your transaction reference ready before you contact us so we can resolve it faster.

Live Chat Open the chat window from any page on 99an. Use this for account queries, terms clarifications, or to flag a wallet transaction that needs checking.
Email Support Send your query to our support address for written records. Useful when you need a documented response about account terms, verification, or a payment dispute.
Help Centre The Help Centre covers common terms questions — account ownership rules, wallet limits, and what happens when a transaction is flagged during verification.
ACCOUNT INTEGRITY

How We Uphold These Terms on Our Side

We hold ourselves to the same standards we ask of you. Here is how we handle the parts of these terms that touch your account directly — from how your data is stored to how a dispute gets escalated if live chat does not resolve it.

Data Handling

Account data you submit during registration and wallet verification is stored securely and used only for operating your account and meeting our verification obligations.

Account Security

We use encrypted connections across the platform. If we detect unusual login activity on your account, we may pause access and contact you before restoring it.

Transaction Records

Every JazzCash, Easypaisa, and Raast transaction linked to your account is logged. You can view your wallet history inside the account section at any time.

Dispute Escalation

If live chat does not resolve your concern, you can request a formal review by emailing support with your account ID and a clear description of the issue.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — from wallet use to access eligibility.

Yes. The same account terms cover your full activity on 99an, including sports markets, live casino tables, and crash games. Promotion-specific rules are published separately alongside each offer.

No. Your account is personal and non-transferable. Allowing another person to log in or place activity on your behalf is a breach of these terms and may result in account suspension.

We publish the revised terms on this page. Continuing to use your account after the update goes live means you have accepted the new version. We recommend checking this page periodically.

Withdrawals are sent back to the same payment rail used for the deposit — JazzCash, Easypaisa, or Raast. Your account must pass any pending verification steps before a withdrawal is processed.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using the platform is lawful in your specific location before opening an account.

Start with live chat for the fastest response. If that does not resolve the issue, email support with your account ID, the relevant transaction reference, and a clear description of the dispute.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.